Sorry if I rant for a minute but I was just reamed by a client. It seems that the last few agents that have called to see his house have no-showed (you know, blown them off). Now, I understand that schedules can change, traffic jams can alter your plans but could you at least call the client and let them know you're running late or not coming at all?
Some agents forget that not all clients are out of their house all day. Some have young children or infants that they need to wake up, wrap up and get out of the house. Others are retired or have medical issues that make leaving home not their first choice. Now, I believe that if you're going to put your house on the market, you need to be prepared to deal with everything that goes with it.
My client summed it: You work with a great group of professionals (heavy sarcasm)!!! So, not only does forgetting COURTESY make that agent look bad, it makes us all look bad. You wouldn't no-show on your boss, or a friend or your mother. Let's try to all get along and put some courtesy back into our business.
What do you think?
